Welcome to Chantoff (hereinafter referred to as the "Service", "Platform", or "The Game"). These Terms of Service (hereinafter referred to as the "Agreement" or "Terms") constitute a legally binding agreement concluded between you (hereinafter referred to as the "User" or "Player") and the platform operator:

• Business Name: Chantoff s. r. o.
• Registered Office: Hlaváčiková 3163/27, Bratislava - mestská časť Karlova Ves, 841 05, Slovak Republic
• Company Identification Number (IČO): 57 580 782
• Registration: Registered in the Commercial Register of the District Court Bratislava III, Section: Sro, File No.: 198775/B
• Contact E-mail: [email protected]

By downloading, registering, accessing, or using the Service in any manner, you acknowledge that you have read, understood, and agreed to be bound by these Terms, including our Privacy Policy. If you do not agree with these Terms, you must not use or access the Platform or its services.

1. REGISTRATION, ACCESS TO THE SERVICE, AND AGE ASSURANCE (AGE GATING)

1.1. Login Requirement

The use of the Platform and all its social and community features (including The Feed/Wall and GameDay Chat) is strictly conditioned upon the creation of a user account and active login. Anonymous browsing or using the game mechanics without authentication is technically disabled. Registration and initial login are carried out exclusively via authorized third-party OAuth interfaces (such as Google, Apple, or Facebook).

1.2. Age Restrictions

Chantoff enforces a strict three-tier model for minor protection and age assurance:

• Users under 16 years of age (U16): Registration and access to the Service are strictly prohibited. During registration, the User is required to provide an accurate date of birth. Providing false age information constitutes a material breach of this Agreement.
• Minor Users (16 to 17 years of age inclusive): Registration and access to the basic free features of the Service are permitted. To protect their privacy and safety, their profiles are set to a strict "Private by Default" mode. These users have geolocation services systemically disabled, a permanent on-device AI filter for toxicity and nudity active at all times, and are completely blocked from accessing the Creator Economy (monetization features).
• Adult Users (18 years of age and older): Have full, unrestricted access to all features of the Platform, including the purchase of premium subscriptions (Premium) and participation in Creator Economy monetization programs.

1.3. Audit and the Right to Verify Identity

If the Company has reasonable grounds to suspect that a User has failed to meet the minimum age requirement or has provided false registration data, it reserves the right to immediately suspend the account. To restore access, the Company may require the User to complete an age verification process through a trusted third-party age verification provider. If the issue is not successfully resolved within three months from the date of suspension, the Company reserves the right to permanently delete the account.

2. NATURE OF THE SERVICE AND NON-MONETARY ARENA

2.1. Global Social-Sports-Fi Concept

Chantoff operates as a global digital stadium merging real-time sports results (Score Hub) and user social interactions (The Feed). Chantoff definitively departs from the concept of classic real-money betting. The entire mechanics are built upon the strategic management of virtual energy (Power) and the accumulation of digital status (Trophies). The detailed rules and engagement conditions for gamified predictions (such as specific battery limits, exact cooldown timers, the dynamic "Trophy Index", and "Drain" formulas) are governed by their own specific game rules and propositions, which are communicated separately within the Platform.

2.2. Absence of Real-World Monetary Value

All virtual currencies, attributes, points, and statistics used within the Service, particularly "Power" energy and "Trophies", are designated exclusively for entertainment and educational purposes within a simulated gaming environment. These virtual attributes have absolutely no real-world monetary value, do not constitute property rights, and cannot be withdrawn, sold, transferred, or exchanged for real money, goods, services, cryptocurrencies, or any other real-world assets under any circumstances.

2.3. Exclusion of Gambling Character

The Service does not constitute gambling, betting, or a lottery under the applicable laws of the Slovak Republic or any other jurisdiction, as the User does not stake real-world funds to win monetary prizes. Any losses of virtual energy (Power) resulting from unsuccessful predictions are final and do not entitle the User to any financial recovery or compensation.

3. USER-GENERATED CONTENT (UGC) AND LICENSE GRANT

3.1. Definition of User Content

The Service allows Users to publish posts, analysis, and opinions in The Feed/Wall (hereinafter "Chants"), participate in match-specific channels (hereinafter "GameDay Chat"), and share visual representations of achievements (hereinafter "Flex Cards"). All such materials are collectively referred to as User-Generated Content ("UGC"). The User represents and warrants that they own all rights to any UGC they publish.

3.2. License Grant

By submitting, uploading, or publishing any UGC on the Platform, you grant Chantoff s.r.o. a non-exclusive, transferable, sub-licensable, royalty-free, fully paid, and worldwide license to host, store, use, distribute, modify, run, copy, publicly display, translate, and create derivative works of your content. This license is granted for the duration of the copyright protection of the content and is solely for the purposes of operating, improving, and promoting the Service.

3.3. Termination of License and Exceptions

This license terminates when the User deletes specific content or requests the deletion of their account. However, the User acknowledges and agrees that the license shall persist in the following two exceptional cases:

• Where the UGC has been shared by other users within the Platform who have not deleted it from their profiles.
• Under the "Squad Leaver" Protocol, where a Player's historical team contributions and stats within a team (Chant Squad) are permanently anonymized and frozen to preserve the integrity of the team competition.

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4. RULES OF CONDUCT AND CONTENT MODERATION

4.1. Prohibited Content

To maintain a safe and respectful digital stadium, Chantoff enforces a zero-tolerance policy against inappropriate behavior. The User agrees not to publish, transmit, or share any content that:

• violates the applicable laws of the Slovak Republic, the European Union, or the User's country of residence;
• infringes upon third-party intellectual property, copyrights, or trademarks;
• constitutes hate speech, harassment, threats, discrimination, or incitement to violence;
• contains explicit pornography, nudity, or inappropriate targeting/exploitation of minors;
• contains malware, viruses, phishing links, spam, or unauthorized commercial promotions;
• promotes illegal activities, self-harm, or match-fixing/manipulation.

4.2. Moderation of The Feed (Chants)

To preserve high content standards on the public Feed, editing of published text posts (Chants) is restricted. A User may edit their Chant only within the first 15 minutes following its publication. After this 15-minute window expires, the post is final and can only be completely deleted.

4.3. GameDay Chat Restrictions

Match-specific public channels (GameDay Chats) are designed for rapid matchday reactions. These channels are strictly limited to text and graphic emojis only. Sharing any media files, images, videos, or external web links is technically blocked in GameDay Chats. Every message submitted must be systematically associated (tagged) to the data entity of the specific match.

5. COMPLIANCE WITH THE EU DIGITAL SERVICES ACT (DSA)

5.1. Micro/Small Enterprise Status

Chantoff s.r.o. qualifies as a micro and small enterprise within the meaning of Commission Recommendation 2003/361/EC. Consequently, under Articles 19 and 29 of Regulation (EU) 2022/2065 (Digital Services Act – DSA), the Company is exempt from certain heavy obligations, including the establishment of a complex internal complaint-handling system (Art. 20 DSA).

5.2. Notice and Action Mechanism (Art. 16 DSA)

In compliance with Article 16 of the DSA, the Company provides an easy, electronically accessible reporting mechanism. Users may report any content they believe to be illegal or in violation of these Terms by clicking the report icon directly on the post or by contacting [email protected]. For a report to be valid, it must contain:

• A sufficiently substantiated explanation of why the content is alleged to be illegal;
• A clear indication of the exact electronic location of that information, such as the exact URL or URLs;
• The name and email address of the individual or entity submitting the notice (except in the case of information considered to involve one of the offences referred to in Articles 3 to 7 of Directive 2011/93/EU);
• A statement confirming the bona fide belief of the individual or entity submitting the notice that the information and allegations contained therein are accurate and complete.

5.3. Mandatory Statement of Reasons (Art. 17 DSA)

If the Company imposes any content moderation restriction (such as removing content, disabling access, shadow banning, suspending payments, or suspending/terminating an account), it will immediately send the affected User a comprehensive Statement of Reasons on a durable medium. Each Statement of Reasons is logged in our compliance database and contains:

• PUID: A Platform Unique Identifier for the decision;
• Content Specification: The exact description and electronic location of the moderated content;
• Restriction Type: The exact nature and duration of the imposed restriction;
• Facts and Circumstances: The specific facts and evidence relied upon in taking the decision;
• Source of Investigation: Disclosure of whether the action was initiated by a user report, a trusted flagger, or an automated AI filter;
• Legal or Contractual Ground: The specific Slovak/EU law or ToS section violated;
• Redress Information: Clear instructions on how to appeal, utilize out-of-court dispute settlement, or seek judicial redress.

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6. TRANSPARENCY OF ARTIFICIAL INTELLIGENCE (EU AI ACT)

6.1. Regulatory Scope

Chantoff incorporates artificial intelligence (AI) technologies, including our automated community manager (chatbot Chantie) and automated moderation filters. The Company ensures full compliance with Regulation (EU) 2024/1689 (the AI Act), specifically the transparency mandates under Article 50.

6.2. Chatbot Interaction Disclosure (Art. 50(1))

Pursuant to Article 50(1) of the AI Act, providers must ensure users know they are interacting with AI. Upon initiating the first interaction with the Chantie chatbot, the User will be displayed a clear, visible disclosure stating that the conversation is conducted with an artificial intelligence system.

6.3. Watermarking and Metadata for Synthetic Content (Art. 50(2))

Pursuant to Article 50(2) of the AI Act, the Company implements technical solutions to mark all AI-generated or manipulated synthetic media (such as generated visuals, images, videos, audio commentaries, or custom Flex Cards):

• All synthetic media generated by the Platform is embedded with a machine-readable, durable, and invisible watermark and standard provenance metadata (C2PA).
• Users are strictly prohibited from removing, altering, or suppressing these watermarks and metadata. Any violation of this clause constitutes a material breach of these Terms.

6.4. Human Review Exception for News Summaries (Art. 50(4))

In accordance with Article 50(4) of the AI Act, the obligation to label AI-generated text does not apply to sports news, match summaries, or articles published to inform the public on matters of public interest, provided that the text has undergone a process of human review or editorial control and a natural or legal person holds editorial responsibility for the publication.

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7. DATABASE PROTECTION AND ANTI-SCRAPING PROVISIONS

7.1. Sui Generis Database Rights

The entire compilation of sports statistics, fixtures, re-realized odds (Trophy Index), line-ups, and match data published on the Platform is protected under the EU Database Directive 96/9/EC (implemented in the Slovak Copyright Act). Chantoff s.r.o. has made quantitatively and qualitatively substantial financial, technical, and human investments to obtain, verify, and present these datasets, and holds the exclusive "sui generis" database right.

7.2. Strict Anti-Scraping Ban

Without the express prior written consent of the Managing Director of Chantoff s.r.o., Users are strictly prohibited from:

• using any automated software, robots, spiders, crawlers, scripts, or tools for data extraction or indexation (including screen scraping, web scraping, or data mining);
• performing repeated and systematic extraction or re-utilization of even insubstantial parts of the database if such actions conflict with the normal exploitation of the database or cause unjustified harm to the Company;
• commercially exploiting, reselling, or embedding Chantoff's sports database and statistics into competitive applications.

Any breach of this section constitutes a violation of intellectual property rights, exposing the offender to civil liability for damages, and may represent a criminal offense.

8. PREMIUM SUBSCRIPTIONS, BILLING, AND CONSUMER RIGHTS

8.1. Premium Features

Adult users (18+) may purchase a paid premium subscription (Premium) to expand their in-game battery capacity (to 200.0 Power), shorten the early withdrawal cooldown to 1 minute, and unlock live-match early withdrawal capabilities, as described in the platform's specific gameplay rules. Premium is billed as a recurring monthly or yearly subscription.

8.2. Payment Processing

All subscription payments are securely processed through integrated third-party platforms (Apple App Store for iOS, Google Play for Android). Chantoff s.r.o. does not store or process complete credit card details on its servers.

8.3. Consumer Contract for Digital Content

The activation of a Premium subscription represents a consumer contract for the supply of digital content not delivered on a tangible medium under § 852a of the Slovak Civil Code and Slovak Act No. 108/2024 Coll. on Consumer Protection.

8.4. Express Consent and Waiver of the 14-Day Right of Withdrawal

Under § 17 (10) (c) of Act No. 108/2024 Coll. on Consumer Protection, a consumer loses their standard 14-day right to withdraw from a distance contract once the performance of digital content has begun, provided they have given their prior express consent and acknowledged the loss of this right. By purchasing a Premium subscription and confirming the transaction in the checkout, the User:

• expressly consents to the immediate commencement of the digital performance (immediate activation of the Premium benefits) before the expiration of the statutory 14-day withdrawal period;
• acknowledges and declares that they have been duly informed that by providing this express consent, they lose their right to withdraw from the contract under Act No. 108/2024 Coll. on Consumer Protection.

9. ACCOUNT DELETION, GRACE PERIOD, AND GDPR "SQUAD LEAVER" PROTOCOL

9.1. Account Deletion Request

A registered User may request the deletion of their account at any time in the app settings or by emailing [email protected]. To prevent accidental or malicious deletion, the process follows a secure two-phase protocol:

• Deactivation Grace Period (30 Days): Upon 2FA identity verification, the account enters a 30-day deactivation phase. The profile is immediately hidden from public view. The User can cancel the deletion process at any time during these 30 days simply by logging back into their account.
• Permanent Purge (Additional 90 Days): If the deactivation is not canceled within 30 days, the permanent deletion process begins. Erasing all personal data from active servers, backups, and encrypted archives takes up to 90 additional days (totaling a maximum of 120 days from the initial request).

9.2. GDPR Compliance and the "Squad Leaver" Exception

To safeguard competitive fairness and the mathematical accuracy of team leaderboards (Chant Squads), the Platform implements a specific "Squad Leaver" Protocol:

• All personal identifying data (PII) including email, name, IP addresses, and social tokens are permanently and irreversibly purged from our database.
• The Player's historically accumulated Trophies and squad statistics are permanently anonymized and assigned to a system-generated ID (e.g., Deleted\_User\_749391).
• The legal basis for this further processing of anonymized game data is the legitimate interest of the Company and the remaining active team members under Article 6(1)(f) of the GDPR. Instantly deleting a player's historical Trophies would unfairly degrade the ranking of the remaining active teammates, devaluing their collective effort and disrupting the fair play leaderboard.

10. LIMITATION OF LIABILITY, SPORTS DATA SOURCING, AND LATENCY

10.1. Sourcing via Enetpulse

All live scores, match timelines, line-ups, and statistical sports data are obtained from our external data provider, Enetpulse.

10.2. "As Is" Data Disclaimer

The Service is provided to the User "as is" and "as available". Chantoff s.r.o. and its sub-contractors make no representation, warranty, or guarantee, express or implied, regarding the timeliness, completeness, or absolute accuracy of incoming live sports data. Users are advised to double-check critical match stats with alternative official sources.

10.3. No Liability for Latency and early withdrawal Failures

The Company disclaims all liability for:

• any losses (including the loss of virtual Power or reduction of Trophy rankings) caused by data transmission delays (latency), internet connectivity failures on the User's device, API glitches from Enetpulse, or temporary server outages;
• the inability to execute a stop-loss or early withdrawal due to technical cooldowns or mobile app errors.

10.4. Financial Liability Limits

In the maximum scope permitted by applicable Slovak law, the total financial liability of Chantoff s.r.o. for all claims arising under this Agreement is capped as follows:

• Free Accounts: EUR 0.00 (the Company has zero financial liability).
• Premium Accounts: Strictly capped at a lump sum equal to the amount paid by the User for their subscription over the last 1 month, up to a maximum of EUR 10.00.

11. ALTERNATIVE DISPUTE RESOLUTION (ADR) AND OVERSIGHT

11.1. Submission of Complaints

If the User (consumer) is unsatisfied with the resolution of a complaint or believes their consumer rights have been violated, they may submit a request for redress to [email protected].

11.2. Out-of-Court Dispute Resolution

If the Company rejects the request or fails to respond within 30 days, the consumer has the right to initiate an Alternative Dispute Resolution (ADR) procedure under Slovak Act No. 391/2015 Coll. The competent supervisory and ADR body is:

• Name: Slovak Trade Inspection Authority (Slovenská obchodná inšpekcia – SOI)
• Address: Central Inspectorate of SOI, Department for International Relations and Alternative Dispute Resolution, Bajkalská 21/A, P.O. Box 29, 827 99 Bratislava 27, Slovak Republic
• Website: https://www.soi.sk/sk/alternativne-riesenie-spotrebitelskych-sporov.soi

The consumer may also utilize the European Online Dispute Resolution (ODR) platform at https://ec.europa.eu/consumers/odr.

12. GOVERNING LAW AND JURISDICTION

12.1. Governing Law

This Agreement and all legal relationships arising between the Company and the User shall be governed exclusively by the laws of the Slovak Republic, particularly the Slovak Civil Code, Act No. 108/2024 Coll. on Consumer Protection, and applicable EU Regulations (GDPR, DSA, AI Act). This choice of law does not deprive the consumer of the protection afforded by mandatory provisions of the law of their country of habitual residence.

12.2. Judicial Venue

Any dispute that cannot be resolved amicably shall be submitted to the exclusive jurisdiction of the competent courts of the Slovak Republic.

13. RIGHT TO UPDATE TERMS OF SERVICES

13.1. Right to update

We are always working hard to improve our app, add exciting new features, and bring you the best possible experience. Because Chantoff is constantly evolving, we reserve the right to update, modify, or replace these Terms of Service at any time.

13.2. Accepting new terms and conditions

For major updates, you may be required to actively agree to the new Terms (for example, by clicking an "I Accept" button) before you can jump back into the app. For all other changes, your continued use of our services after the updated Terms are posted means you agree to the new rules.

13.3. Not accepting a new terms and conditions

We hope you continue to enjoy our app\! However, if you do not agree with the updated Terms of Service, your only option is to stop using our app and discontinue using our services before the changes go into effect. You also have the right to request the deletion of your account at any time.

ANNEX NO. 1: MODEL WITHDRAWAL FORM

(Complete and return this form only if you wish to withdraw from the distance contract within 14 days, provided you did NOT grant express consent for the immediate activation of Premium benefits upon checkout) To: Chantoff s. r. o. Hlaváčiková 3163/27, Bratislava - mestská časť Karlova Ves, 841 05, Slovak Republic E-mail: [email protected] I/We hereby give notice that I/we withdraw from the contract for the provision of this digital content/subscription: Premium account of the Chantoff platform*

• Date of order / Date of access:............................
• First and last name of the consumer(s):............................
• Address of the consumer(s):........................................................
• E-mail address associated with the player account:............................

Signature of the consumer(s) (only if this form is submitted in paper form) ............................................................ Date:............................ *Delete as appropriate